Jelena is multilingual in Bosnian, Croatian, English, German, Serbian and Spanish and brings a strong cross-cultural background to the Engel & Völkers team. She was born in former Yugoslavia and spent her childhood in Germany before moving to Canada. Her love for cultures, languages and people motivated her to complete a BA in Modern Languages with a concentration in German Studies and Hispanic Studies and a minor in French as a second language followed by a MA in German. She taught at the University of Waterloo as a Teachers Assistant and ESL and public speaking at EduNaissance International Inc. Jelena has passion for helping all living beings from the tiniest animal to us, people. Her extensive knowledge in education and the hospitality industry provided her with essential customer service skills, namely going above and beyond in order to satisfy others' needs. She would love to implement her past experiences, knowledge and skills in the real estate industry by assisting clients to find their dream homes, or solve any problems they might encounter during their quest for a new home, whether buying or selling.